Friday, October 01, 2004

5-1-2 Maintenance and Extended Maintenance?

What does the one year at 2% and the two years at 4% get you? If you don't apply support packs or LCPs, do you need to pay to extend your maintenance or opt to go right into Customer Specific Support? Do you need it? Will you be stopped from downloading kernel patches? I can understand, if you run into a problem and SAP reccommends the latest support package. But, if you are in customer specific support, are they not going to allow you to get it?